For the complete documentation index, see llms.txt. This page is also available as Markdown.

Common Errors

πŸ”΄ Notifications are not showing up

Cause 1: MS_Madonne_Notify is not started on your server.

Fix: Make sure the resource is added to your server.cfg and started before any resource that depends on it:

ensure MS_Madonne_Notify

Cause 2: The resource started but the NUI page failed to load.

Fix: Check your server console for any errors related to MS_Madonne_Notify. Make sure the ui/ folder is present and intact in the resource directory.


πŸ”΄ Export call throws an error

Cause: The resource name in the export call doesn't match the actual folder name.

Fix: Make sure you are using the exact resource name. The correct call is:

exports['MS_Madonne_Notify']:Notify(...)

Double-check that the folder is named MS_Madonne_Notify (case-sensitive on Linux servers).


πŸ”΄ Server-side export doesn't send the notification to the player

Cause: The target parameter is incorrect or the player is no longer connected.

Fix: Make sure you are passing a valid active server ID. Use source inside a server event handler, or verify the player is still online before triggering.


πŸ”΄ The notification appears but no sound plays

Cause: The sound parameter is set to false or omitted.

Fix: Pass true as the last parameter:


πŸ”΄ You lack the required entitlement to use MS_Madonne_Notify

This message indicates that your server does not have the necessary entitlement to start the resource. This is related to FiveM's Escrow protection system.

Check the following points one by one:

  • βœ… The CFX Portal key listed in your server.cfg does not contain any typing error

  • βœ… The CFX Portal key belongs to the FiveM account that was used to purchase or claim the resource

  • βœ… The resource has been successfully claimed on the CFX Portal

  • βœ… The CFX Portal key linked to your server belongs to you, and not to your hosting provider

⚠️ Important warning about hosting provider keys

Some hosting providers include a shared CFX Portal key as part of their offers. We strongly advise against using such keys. A key that does not belong to you will block the use of any resource protected by FiveM's Escrow system, without exception β€” not just this one. Always use your own personal CFX Portal key.


πŸ’¬ Still having issues?

If you are still experiencing problems after following the steps above, feel free to reach out to us:

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