Common Errors

❌ The resource does not start / is not found

Error message: Couldn't start resource MS_Madonne_EUPMenu or similar.

Possible causes:

• The resource folder is not named exactly MS_Madonne_EUPMenu

• The ensure MS_Madonne_EUPMenu line is missing from your server.cfg

• The resource was placed in a sub-folder not scanned by FiveM

Fix: Verify the folder name matches exactly, check your server.cfg, then restart your server.

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❌ CFX Portal entitlement error — resource refuses to start

Error message: Couldn't load resource MS_Madonne_EUPMenu or Escrow: invalid entitlement.

This error means the FiveM account linked to your server's license key does not have access to this resource.

Please verify the following:

• The CFX key in your server.cfg contains no typo

• The key belongs to the FiveM account used to purchase the resource

• The resource has been successfully purchased on our store

• The key belongs to you and not to your hosting provider

⚠️ Hosts offering shared CFX keys in their packages prevent the use of any resource protected by FiveM's Escrow system, without exception.

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❌ "You need to be a MP ped" notification appears

The menu refuses to open because the player is not using a freemode ped.

Fix: The resource only works with mp_m_freemode_01 (MP male) and mp_f_freemode_01 (MP female). Make sure your players spawn with one of these ped models. Custom ped models are not supported.

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❌ Menu opens but no outfits are displayed

Possible causes:

• outfits.lua is empty or contains a syntax error

• The category field in an outfit entry does not match any name in categories.lua

• The gender field does not match the player's current ped model

• The departments restriction in the area config is set to a list that doesn't include the player's department

Fix: Check that category names match exactly between outfits.lua and categories.lua. Verify the gender field ("M" or "F") matches the ped the player is using.

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❌ Outfit is equipped incorrectly / wrong component applied

Possible causes:

• A component value uses the wrong format — the expected format is "drawableId:textureId" with both values 1-indexed (so "1:1" = drawable 0, texture 0)

• A drawable or texture index doesn't exist in your EUP pack

Fix: Double-check all component values in outfits.lua. Remember that "1:1" corresponds to index 0 in-game. For props (hat, glasses, ear, watch), setting "1:1" clears the prop slot.

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❌ Menu cannot be opened from the configured area

Possible causes:

• Player_Must_Be_In_Area_To_Open = true but the area coordinates or radius are not set correctly

• The departments table in the area config doesn't include the player's department name

Fix: Verify the x, y, z coordinates and radius in your Areas config. Make sure the department names in departments exactly match those in categories.lua.

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❌ Notifications are not displayed

Possible causes:

• Notifications_Type is set to an unrecognized value — valid values are "notification", "chat", and "other"

• When using "other", the event handler in client/custom/notifications.lua is not properly set up

Fix: Set Notifications_Type = "notification" to use native FiveM notifications, or configure your custom handler in client/custom/notifications.lua.

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