> For the complete documentation index, see [llms.txt](https://documentation.madonnestudio.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://documentation.madonnestudio.com/services/audits/f.a.q..md).

# F.A.Q.

## What exactly is audited?

Your server is reviewed across **137 criteria** organized in **13 categories**, covering three areas: external presence (social media, website, branding), Discord server (structure, channels, moderation, bots), and FiveM server (performance, security, content, economy, scripts, staff).

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## How long does an audit take?

Audit duration depends on the complexity of your server. Once the auditor begins the review, you will be notified when it is complete and your report is ready to download.

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## In what language is the report delivered?

Reports are generated in both **French and English**. The version downloaded by default matches your account language preference, but both versions are always available.

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## What do the grades A, B, C mean?

Each of the 137 criteria is graded as follows:

* **A** — Good. The criterion is met.
* **B** — Average. The criterion is functional but could be improved.
* **C** — Insufficient. The criterion requires attention and is included in your action plan.

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## What is the priority action plan?

The action plan is a list of the most critical improvements to make, automatically generated from the criteria you received a **C** grade on. It is included in your PDF report and also displayed directly in your dashboard.

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## Can I request a new audit before the end of my subscription period?

No — subscriptions schedule one audit per period. If you need additional audits outside of your subscription rhythm, you can purchase a pack separately.

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## What happens when a pack runs out?

When all audits in a pack have been used, the pack is marked as complete. You can purchase a new pack or subscribe at any time from the Tebex store.

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## My account was not created after purchase — what should I do?

Account creation is automatic after payment confirmation. If you did not receive your credentials within a few minutes, contact us on Discord and we will sort it out manually.

👉 [discord.gg/madonne](https://discord.gg/madonne)

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## Can I cancel my subscription?

Yes — you can cancel your subscription at any time from the Tebex store. The subscription remains active until the end of the current billing period.

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### I have a question not covered here.

Join us on Discord and open a ticket — we will get back to you as soon as possible.

👉 [discord.gg/madonne](https://discord.gg/madonne) 🌐 [audits.madonnestudio.com](https://audits.madonnestudio.com/) 📧 <contact@madonnestudio.com>