Need Help?

Having trouble with Madonne DOJ? We're here to help! This page provides various support resources and troubleshooting guidance.

Before Requesting Support

Before reaching out for help, please try these steps:

1. Check the Documentation

• ✅ Read relevant documentation sections

• ✅ Search for your specific issue

• ✅ Review configuration examples

2. Enable Debug Mode

Enable debug mode to see detailed error messages:

CONFIG_MADONNE_DOJ = {
  DebugMode = true, -- Enable this
}

Then restart the script:

restart MS_MaodonneDOJ

3. Check Server Console

Press F8 in-game to open the console and look for:

• ❌ Red error messages

• ⚠️ Yellow warnings

• 🔍 Debug information (if enabled)

4. Reproduce the Issue

Try to reproduce the problem:

1. Note the exact steps that cause the issue

2. Check if it happens every time

3. Test with different users/roles

4. Document what you were trying to do

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Common Issues

Installation Issues

Script won't start / Database errors

Symptoms:

• Script fails to load

• SQL errors in console

• Missing tables

Solutions:

1. ✅ Verify db.sql was imported correctly

2. ✅ Check database credentials in your framework

3. ✅ Ensure all tables were created

4. ✅ Check for table name conflicts

Tablet command doesn't work

Symptoms:

• /tablet command doesn't respond

• No interface opens

Solutions:

1. ✅ Verify command in config.lua

2. ✅ Check if player is assigned to a service

3. ✅ Look for errors in console (F8)

4. ✅ Ensure script is started after framework

Configuration Issues

Permissions not working correctly

Symptoms:

• Users have wrong permissions

• Sections not visible

• Can't perform actions

Solutions:

1. ✅ Recalculate permission values

2. ✅ Verify service configuration

3. ✅ Check role assignments

Language not changing

Symptoms:

• UI still in wrong language

• Translations not appearing

Solutions:

1. ✅ Check LocaleUi value in config.lua

2. ✅ Verify language file exists in /ui/locales/

3. ✅ Ensure JSON syntax is valid

4. ✅ Restart the script

5. ✅ Clear browser cache (Ctrl+F5)

Usage Issues

Can't create investigations/documents

Symptoms:

• Create button not visible

• Nothing happens when clicking create

• Save fails

Solutions:

1. ✅ Check your permissions

2. ✅ Ensure you're assigned to a service

3. ✅ Fill all required fields

4. ✅ Check console for errors

Warrants not being issued

Symptoms:

• Can't sign warrants

• Issue button not available

Solutions:

1. ✅ Only justice services can issue warrants

2. ✅ Verify isJustice = true in config

3. ✅ Check if user has ISSUE_WARRANTS permission (or is justice)

4. ✅ Ensure warrant is properly filled out

Discord webhook not working

Symptoms:

• No notifications in Discord

• Webhook errors in console

Solutions:

1. ✅ Verify webhook URL is correct

2. ✅ Check Discord server settings

3. ✅ Ensure webhook wasn't deleted

4. ✅ Test with a simple message

5. ✅ Check firewall settings

Performance Issues

Tablet is slow/laggy

Symptoms:

• Interface loads slowly

• Actions take long time

• Freezing

Solutions:

1. ✅ Check server performance

2. ✅ Optimize database queries

3. ✅ Reduce number of records

4. ✅ Check client-side performance

5. ✅ Clear browser cache

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FAQ

Can I modify the script?

Depends on your license. Check your purchase agreement. Generally:

• ✅ You can modify for your server

• ❌ You cannot resell or redistribute

• ❌ You cannot share modifications publicly

Can I use this with QBCore?

The script may need adaptation for QBCore. Check with support for compatibility.

How many services can I add?

There's no hard limit, but practical considerations:

• Keep it reasonable (5-15 services typical)

• Too many services can clutter the interface

• Consider database performance with many services

Can players change language individually?

No, language is server-wide. All players see the same language configured in config.lua.

Do I need to know coding to use this?

Basic knowledge helps for configuration, but:

• Installation is straightforward

• Configuration uses simple Lua

• No coding needed for daily use

• Support available if you get stuck

How often is the script updated?

Updates are released for:

• Bug fixes (as needed)

• New features (periodically)

• Security patches (immediately)

• Check Discord for announcements

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Thank you for using Madonne DOJ!

We're committed to providing the best law enforcement management system for FiveM.

Developed by M_g for MadonneStudio © 2025 - All rights reserved