For the complete documentation index, see llms.txt. This page is also available as Markdown.

Appeals

The Appeals section is accessible to administrators and above only. It centralizes requests from players seeking to challenge or lift a sanction (ban lift, warning removal, etc.).


Open Appeals

A table of all pending appeals, with the following columns:

Column
Description

Request ID

Unique identifier for the appeal

Player Name

Nickname of the player who submitted the request

Sanction Type

Nature of the sanction being contested

Request Status

New (awaiting handling) or In Progress (being reviewed)

Request Date

Date and time the appeal was submitted

Players can submit an appeal by clicking the appeal icon on their sanction in their Madonn'Admin player locker. By default, an appeal can only be submitted 2 months after the sanction was applied (configurable in Madonn'Admin settings).


Appeal Detail Page

Clicking on an appeal opens a dedicated page organized into five blocks.

Player Information β€” identifying data (nickname, Discord, Steam, FiveM license, Xbox ID) and general statistics (first login, last login, total playtime).

Sanction Information β€” type of sanction, expiration date if applicable, time remaining before the ban expires, the staff member who applied it, and the reason.

Appeal Information β€” the type of appeal chosen by the player, current status, and their detailed written argument.

Player Records β€” full sanction history: notes, recommendations, warns, kicks, and bans. Administrators can also see the player's previous appeals.

Conclusion β€” two buttons to finalize the decision:

  • βœ… Accept β€” validate the appeal and lift or reduce the sanction

  • ❌ Refuse β€” reject the appeal


Closed Appeals

A historical archive of all processed appeals, with the following columns:

Column
Description

Request ID

Unique identifier

Player Name

Nickname of the player

Sanction Type

Nature of the original sanction

Status

Accepted or Refused

Resolution Date

Date the appeal was finalized

The table is sortable alphabetically, by request type, or by resolution date. Clicking on a row opens the full appeal detail page for reference.

Last updated