> For the complete documentation index, see [llms.txt](https://documentation.madonnestudio.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://documentation.madonnestudio.com/paid-scripts/madonnadmin/how-to-use-it/web-dashboard/staffs.md).
# Staffs
The Staffs section provides a complete overview of moderation activity and staff performance, divided into two subsections.
***
## Staff Actions
A detailed table of all sanctions applied by staff members across the server. Columns include:
| Column | Description |
| --------------- | -------------------------------------------------------- |
| **Date** | Exact date the sanction was applied |
| **Server Name** | Server on which the sanction was applied |
| **Sanction** | Type of sanction (Note, Recommendation, Warn, Kick, Ban) |
| **Player** | Nickname of the sanctioned player |
| **Staff** | Nickname of the staff member who applied the sanction |
| **Reason** | Reason for the sanction |
You can filter the displayed sanctions by type: All, Notes, Recommendations, Warns, Kicks, or Bans.
***
## Staff Statistics
Performance and activity analysis for all staff members, divided into two views.
**Last 7 days** — a condensed view of moderation actions carried out over the past week, useful for quick weekly reviews.
**Global statistics** — all actions since the beginning of the staff member's activity on the server, providing a long-term view of performance and contribution.
Both views use the same columns:
| Column | Description |
| ------------------- | ------------------------------------------- |
| **Staff** | Nickname of the staff member |
| **All Sanctions** | Total sanctions applied, all types combined |
| **Notes** | Number of notes added |
| **Recommendations** | Number of recommendations issued |
| **Warn** | Number of warnings given |
| **Kick** | Number of expulsions carried out |
| **Ban** | Number of bans applied |
***
## Reports Statistics
The web dashboard provides server administrators with a **complete overview of all reports** submitted on the server. This statistics panel is designed to help staff teams monitor their activity, identify trends, and optimize their response efficiency.
***
### Accessing the Dashboard
The statistics panel is accessible from the **web administration dashboard**. Navigate to the **Staff Management** section, then open the **Report Statistics** tab.
The page is divided into **four main sections**: Global Statistics, Complete Statistics, Last Week Statistics, and a Recent Tickets log.
***
### Global Statistics
The **Global Statistics** table gives a high-level overview per server. Each row represents a server and displays the following columns:
| Column | Description |
| -------------------- | ------------------------------------------------------------------- |
| **Servers** | The name of the server |
| **T. / Month** | Average number of reports per month |
| **T. / Week** | Average number of reports per week |
| **T. / Day** | Average number of reports per day |
| **T. / Staff** | Average number of reports handled per staff member |
| **Average Duration** | Average time a report stays open before being closed |
| **Reaction Time** | Average time before a staff member takes charge of a report |
| **% Quick Reports** | Percentage of reports submitted as quick reports vs. custom reports |
> 💡 This table is **sortable by column** and includes a search field to filter results.
***
### Complete Statistics
The **Complete Statistics** table breaks down report activity **per staff member** across all time. Each row represents a staff member and includes:
| Column | Description |
| -------------------- | ----------------------------------------------------------- |
| **Staff** | Staff member's username |
| **T. Completed** | Total number of reports handled since the beginning |
| **T. / Month** | Average reports handled per month |
| **T. / Week** | Average reports handled per week |
| **T. / Day** | Average reports handled per day |
| **T. / Day Present** | Average reports handled per day the staff member was active |
| **Average Duration** | Average time spent per report |
| **Reaction Time** | Average time before taking charge of a report |
> 💡 This table is **sortable by column** and includes a search field. It supports **pagination** to browse through all staff members.
***
### Last Week Statistics
The **Last Week Statistics** table focuses on the **previous week's activity** per staff member. It uses the same columns as the Complete Statistics table but is scoped to last week only, making it ideal for **weekly team reviews**.
***
### Weekly History
Below the last week table, the **Weekly History** table displays a **week-by-week breakdown** of each staff member's report activity. Each column represents a date range (e.g. `23/03/2026 → 05/04/2026`) and shows the number of reports handled that week.
The evolution indicators use **color-coded arrows** to highlight trends:
| Indicator | Meaning |
| --------- | ---------------------------------------- |
| 🟢 `↑ +X` | Increase compared to the previous period |
| 🔴 `↓ -X` | Decrease compared to the previous period |
| — | No activity or no change |
> 💡 This view is particularly useful for identifying **inactive periods** or **sudden spikes** in a staff member's activity over time.
***
### Recent Tickets
At the bottom of the page, the **Recent Tickets** table lists the latest reports submitted across all servers, ordered from most recent to oldest. For each ticket, the following information is displayed:
| Column | Description |
| ---------------------- | --------------------------------------------------------------- |
| **#** | Unique report ID (auto-incremented) |
| **Name** | The message or subject of the report as submitted by the player |
| **Date / Time** | Exact timestamp of when the report was submitted |
| **Opened By** | The player who submitted the report |
| **Taken In Charge By** | The staff member who picked up the report |
| **Closed By** | The staff member who closed the report |
| **Duration** | Total time the report was open |
> 💡 This table supports **pagination** and a **search field** to quickly find a specific report by name, player, or staff member.
***
> 💡 **Tip:** Use the **Weekly History** table combined with the **Global Statistics** to generate accurate weekly reports for your moderation team and identify which servers or staff members need attention.
***
---
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